Privacy: How we use your information
This privacy notice tells you what to expect when SCL-Mediation or its parent company Sentier Consulting Limited collects personal information. It applies to information we collect about people we work with, who contact us or who visit our website.
We need to collect and keep details of people who engage our services or who attend our mediations in any capacity. We do this so that we can keep accurate records of work for professional accountability and development. We also need to keep this information so we can collect fees and pay bills, and provide mediation services.
Our email and communication services are provided by a commercial third party, in our case Microsoft, Google and Whatsapp, and they meet the published privacy, security and encryption standards issued by those organisations.
Callers’ telephone numbers, where available, are captured on our mobile phones to allow us to respond or call back. They are not used to send text or other messages for marketing purposes.
We do keep email addresses, phone numbers and other contact details of fellow professionals, service providers, and other regular correspondents for usual and ongoing business purposes, including advising on services available.
We do not collect information on people we work with or who communicate with us for marketing or any other purpose.
SCL-Mediation and its parent company Sentier Consulting Limited are registered with the ICO and comply with the 1998 and 2018 Data Protection Acts, and with the General Data Protection Regulation. We do not share or sell any of the personal data that we hold.